Sokongan

Sandaran dan berpindah ke iPhone baharu

• Sandaran iPhone anda sudah termasuk Onda. When you set up a new iPhone from an iCloud or computer backup, or with Quick Start, your journal comes along. There is nothing to do in the app.
• Salinan tambahan, bila-bila masa: Me › Your data › Export backup saves your whole journal as a file — keep it in Files, iCloud Drive or on your computer. The file is not password-protected, so store it somewhere private.
• Pulihkan fail sandaran: Me › Your data › Restore from backup, then pick the file. This replaces everything currently in Onda with the backup.
• Daripada Apple Health: Me › Apple Health › Import history brings back periods, spotting, tests, cervical mucus, sexual activity and basal temperature — but not moods, notes or tags. For everything, use a backup file.
• Onda tidak mempunyai akaun dan tiada penyegerakan awan, jadi kami tidak dapat memulihkan data untuk anda. Eksport sandaran sebelum anda memadam apl atau menetapkan semula iPhone anda.

Apple Health

• Hidupkan: Me › Apple Health › Sync with Apple Health, then allow the data types you want. From then on, what you log in Onda is also written to Health.
• Bawa masuk sejarah anda: Me › Apple Health › Import history reads the last three years from Health — for example from Apple’s Cycle Tracking or another app. What you already logged in Onda stays as it is; Health only fills the gaps.
• Tiada yang diimport? iOS asks for permission only once. Open the Health app › your profile picture › Apps › Onda, turn on the data types, then import again. iOS doesn’t tell apps which types you allowed, so Onda can’t show it.
• Matikan: switch off Sync with Apple Health. Data already in Health stays there; you can delete it in the Health app (your profile picture › Apps › Onda › Delete All Data from “Onda”).
• Onda tidak pernah menghantar data Kesihatan ke mana-mana dan tidak pernah menggunakannya untuk pengiklanan.

Setepat manakah ramalan?

• Onda meramalkan haid anda yang seterusnya daripada kitaran anda sendiri — yang terkini paling diambil kira — dan menunjukkan julat, seperti “mungkin 3–5 Okt”. Julat menjadi sempit apabila anda mencatat lebih banyak kitaran.
• The fertile window and ovulation are anggaran: Onda counts back from your predicted period (a 13-day luteal phase by default) and adjusts when positive LH tests or a rise in basal temperature (or in the Apple Watch wrist temperature, with Health sync on) show when you likely ovulated.
• Walaupun kitaran yang teratur berbeza-beza, dan anggaran berasaskan kalendar sering tersasar beberapa hari daripada hari ovulasi sebenar. Julat lebih luas — dan anggaran kurang boleh dipercayai — dengan kitaran tidak teratur, PCOS, selepas berhenti kontraseptif hormon, selepas bersalin, semasa menyusu dan dalam perimenopaus. Semasa anda menggunakan kontraseptif hormon, Onda menyembunyikan anggaran hari subur.
• Jangan sekali-kali gunakan Onda untuk mencegah kehamilan. It is not contraception, and there are no “safe days”.
• Onda menunjukkan kitaran yang wajar disebut kepada doktor — contohnya kitaran yang sangat pendek atau sangat panjang, haid yang lama, pendarahan antara haid atau tiada haid selama 90 hari. Itu ialah galakan untuk bertanya, bukan diagnosis.
• Petua: tandakan hari pertama setiap haid (Hari Ini › Haid bermula hari ini, atau Kalendar › Edit hari haid). Ramalan paling bergantung padanya.

Memadam data anda

• Segala-galanya dalam Onda: Me › Your data › Delete all data erases every log, setting and prediction on this iPhone. It can’t be undone — export a backup first if you might want it back.
• Memadam apl also removes its data from this iPhone.
• Apple Health: what Onda wrote to Health stays there. Delete it in the Health app › your profile picture › Apps › Onda › Delete All Data from “Onda”.
• Fail sandaran you exported: delete them where you saved them.
• Sandaran iPhone yang lebih lama keep a copy until they are replaced or deleted (iCloud backups are listed under Settings › your name › iCloud).
• Di pihak kami there is nothing to delete — no account, no server. If you e-mailed us, ask and we will delete the conversation.

Onda Pro: langganan, pulihkan, batalkan

• Percuma, tanpa had masa: logging, predictions, the calendar and cycle history, all goal modes, reminders, widgets, Siri, Apple Health, backups and partner sharing.
• Onda Pro menambah your patterns, temperature and LH charts, the doctor PDF report and unlimited assistant questions. Plans: yearly (with a 7-day free trial where offered), monthly, or lifetime (pay once). Prices in your currency are on the Pro screen.
• Pulihkan di iPhone baharu: Me › About › Restore purchases, or Restore on the Pro screen, signed in with the same Apple Account. Family members can use Pro through Family Sharing.
• Batalkan: iPhone Settings › your name › Subscriptions › Onda › Cancel Subscription, at least 24 hours before the renewal date. Pro stays until the end of the period you paid for. Deleting the app does not cancel.
• Percubaan percuma: cancel during the trial and you won’t be charged. Onda reminds you two days before the trial ends, if notifications are allowed.
• Bayaran balik are handled by Apple at reportaproblem.apple.com.
• Pembelian tidak muncul? Check that you are signed in to the same Apple Account and tap Restore purchases. With Ask to Buy, Pro appears once the purchase is approved.

Pembantu peribadi

• “Tanya tentang kitaran anda” pada tab Hari Ini berjalan di iPhone anda dengan Apple Intelligence. Ia memerlukan iPhone yang menyokong Apple Intelligence (iPhone 15 Pro atau lebih baharu) dengan iOS 26 atau lebih baharu, dan Apple Intelligence dihidupkan dalam Tetapan.
• Ia menjawab dalam bahasa yang disokong oleh model pada peranti Apple dan dalam bahasa Inggeris selain itu. Tiga soalan adalah percuma; Onda Pro menjadikannya tanpa had.
• Semua yang lain dalam Onda berfungsi pada mana-mana iPhone dengan iOS 17 atau lebih baharu.

Kunci Face ID dan mod berhemah

• Saya › Privasi › Kunci dengan Face ID atau kod laluan meminta Face ID atau kod laluan anda apabila anda membuka Onda atau kembali kepadanya.
• Pemberitahuan berhemah mengelakkan perkataan seperti “haid” dan “ovulasi” daripada muncul dalam pemberitahuan dan widget.
• “Where your data lives”, in the same section, sums up Onda’s privacy on one screen. The details are in our Dasar Privasi.

Hubungi

E-mail support@apphunt.app. Please mention your iPhone model, iOS version and Onda version (Me › About › Version). There is no need to send health details — a short description of the problem is enough.