Bantuan

Cadangan dan pindah ke iPhone baru

• Cadangan iPhone-mu sudah mencakup Rivula. When you set up a new iPhone from an iCloud or computer backup, or with Quick Start, your journal comes along. There is nothing to do in the app.
• Salinan tambahan, kapan saja: Me › Your data › Export backup saves your whole journal as a file — keep it in Files, iCloud Drive or on your computer. The file is not password-protected, so store it somewhere private.
• Pulihkan file cadangan: Me › Your data › Restore from backup, then pick the file. This replaces everything currently in Rivula with the backup.
• Dari Apple Health: Me › Apple Health › Import history brings back periods, spotting, tests, cervical mucus, sexual activity and basal temperature — but not moods, notes or tags. For everything, use a backup file.
• Rivula tidak memiliki akun dan sinkronisasi cloud, jadi kami tidak dapat memulihkan data untukmu. Ekspor cadangan sebelum kamu menghapus aplikasi atau mereset iPhone-mu.

Apple Health

• Aktifkan: Me › Apple Health › Sync with Apple Health, then allow the data types you want. From then on, what you log in Rivula is also written to Health.
• Bawa riwayatmu: Me › Apple Health › Import history reads the last three years from Health — for example from Apple’s Cycle Tracking or another app. What you already logged in Rivula stays as it is; Health only fills the gaps.
• Tidak ada yang terimpor? iOS asks for permission only once. Open the Health app › your profile picture › Apps › Rivula, turn on the data types, then import again. iOS doesn’t tell apps which types you allowed, so Rivula can’t show it.
• Matikan: switch off Sync with Apple Health. Data already in Health stays there; you can delete it in the Health app (your profile picture › Apps › Rivula › Delete All Data from “Rivula”).
• Rivula tidak pernah mengirim data Kesehatan ke mana pun dan tidak pernah menggunakannya untuk iklan.

Seberapa akurat prediksinya?

• Rivula memprediksi menstruasi berikutnya dari siklusmu sendiri — siklus terbaru dihitung paling besar — dan menampilkan rentang, seperti “kemungkinan 3–5 Okt”. Rentang makin sempit seiring kamu mencatat lebih banyak siklus.
• The fertile window and ovulation are perkiraan: Rivula counts back from your predicted period (a 13-day luteal phase by default) and adjusts when positive LH tests or a rise in basal temperature (or in the Apple Watch wrist temperature, with Health sync on) show when you likely ovulated.
• Bahkan siklus yang teratur pun bervariasi, dan perkiraan berbasis kalender sering meleset beberapa hari dari hari ovulasi sebenarnya. Rentang lebih lebar — dan perkiraan kurang andal — pada siklus tidak teratur, PCOS, setelah berhenti kontrasepsi hormonal, setelah melahirkan, saat menyusui, dan pada perimenopause. Selama kamu menggunakan kontrasepsi hormonal, Rivula menyembunyikan perkiraan hari subur.
• Jangan pernah menggunakan Rivula untuk mencegah kehamilan. It is not contraception, and there are no “safe days”.
• Rivula menunjukkan siklus yang perlu disampaikan ke dokter — misalnya siklus yang sangat pendek atau sangat panjang, menstruasi yang lama, perdarahan di antara menstruasi, atau tidak menstruasi selama 90 hari. Itu adalah dorongan untuk bertanya, bukan diagnosis.
• Tips: tandai hari pertama setiap menstruasi (Hari Ini › Menstruasi dimulai hari ini, atau Kalender › Ubah hari menstruasi). Prediksi paling bergantung pada hal ini.

Menghapus datamu

• Semua yang ada di Rivula: Me › Your data › Delete all data erases every log, setting and prediction on this iPhone. It can’t be undone — export a backup first if you might want it back.
• Menghapus aplikasi also removes its data from this iPhone.
• Apple Health: what Rivula wrote to Health stays there. Delete it in the Health app › your profile picture › Apps › Rivula › Delete All Data from “Rivula”.
• File cadangan you exported: delete them where you saved them.
• Cadangan iPhone yang lebih lama keep a copy until they are replaced or deleted (iCloud backups are listed under Settings › your name › iCloud).
• Di pihak kami there is nothing to delete — no account, no server. If you e-mailed us, ask and we will delete the conversation.

Rivula Pro: langganan, pemulihan, pembatalan

• Gratis, tanpa batas waktu: logging, predictions, the calendar and cycle history, all goal modes, reminders, widgets, Siri, Apple Health, backups and partner sharing.
• Rivula Pro menambahkan your patterns, temperature and LH charts, the doctor PDF report and unlimited assistant questions. Plans: yearly (with a 7-day free trial where offered), monthly, or lifetime (pay once). Prices in your currency are on the Pro screen.
• Pulihkan di iPhone baru: Me › About › Restore purchases, or Restore on the Pro screen, signed in with the same Apple Account. Family members can use Pro through Family Sharing.
• Batalkan: iPhone Settings › your name › Subscriptions › Rivula › Cancel Subscription, at least 24 hours before the renewal date. Pro stays until the end of the period you paid for. Deleting the app does not cancel.
• Uji coba gratis: cancel during the trial and you won’t be charged. Rivula reminds you two days before the trial ends, if notifications are allowed.
• Pengembalian dana are handled by Apple at reportaproblem.apple.com.
• Pembelian tidak muncul? Check that you are signed in to the same Apple Account and tap Restore purchases. With Ask to Buy, Pro appears once the purchase is approved.

Asisten privat

• “Tanya tentang siklusmu” di tab Hari Ini berjalan di iPhone-mu dengan Apple Intelligence. Fitur ini membutuhkan iPhone yang mendukung Apple Intelligence (iPhone 15 Pro atau lebih baru) dengan iOS 26 atau lebih baru, dan Apple Intelligence diaktifkan di Pengaturan.
• Asisten menjawab dalam bahasa yang didukung model di perangkat Apple dan dalam bahasa Inggris jika tidak didukung. Tiga pertanyaan gratis; Rivula Pro membuatnya tanpa batas.
• Semua yang lain di Rivula berfungsi di iPhone mana pun dengan iOS 17 atau lebih baru.

Kunci Face ID dan mode samar

• Saya › Privasi › Kunci dengan Face ID atau kode sandi meminta Face ID atau kode sandimu saat kamu membuka Rivula atau kembali ke aplikasi.
• Notifikasi samar menjauhkan kata-kata seperti “menstruasi” dan “ovulasi” dari notifikasi dan widget.
• “Where your data lives”, in the same section, sums up Rivula’s privacy on one screen. The details are in our Kebijakan Privasi.

Kontak

E-mail support@apphunt.app. Please mention your iPhone model, iOS version and Rivula version (Me › About › Version). There is no need to send health details — a short description of the problem is enough.